Architect (ATC)

Role Focus Lead the operational stability team for iWPB, managing the "Run the Bank" functions to ensure continuous business continuity. Core Responsibilities Oversee daily IT operations, including incident management, service requests, and change execution. Drive operational excellence by minimizing downtime and reducing the mean time to resolution (MTTR) for critical issues. Manage and mentor support teams, ensuring high standards of technical support and effective communication. Coordinate w…

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