Support Specialist

Architect, build, and maintain high-availability proxy-based security solutions (e.g., Bluecoat, Netskope) across hybrid, on-premises, and cloud environments. Act as a final point of escalation (L3/L4) for complex network security issues, including SSL interception failures, authentication issues, and performance bottlenecks. Designing, testing, deploying, and troubleshooting complex PAC files to manage traffic routing, bypass policies, and ensure seamless user experience. Define, tune, and man…

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