Delivery Lead

Role Overview We are seeking an experienced AI Services Delivery Lead to oversee the design, delivery, and adoption of AI-powered capabilities within a large contact center transformation program . The role will be accountable for the end-to-end delivery of AI solutions such as Call Summarization, Knowledge AI, Intent Analysis, Sentiment Analysis, Automated Quality Monitoring, and Speech-to-Text across multiple regions and business units. The Delivery Lead will manage cross-functional teams, ve…

This job is sourced from our partner network. You are applying through the Job Direction portal.